How To Fix, Arlo Base Station Offline-Arlo Camera Troubleshooting

arlo base station 1

Arlo is popularly known for providing the best security cameras with multiple smart features. Be it a home, an office or any big space area, Arlo cameras monitor all these premises and record footage in 720p quality. With the use of highly rated Arlo app, users can monitor their cameras from anywhere, anytime. There are a number of reasons which compile users to choose Arlo security camera. Have a look at a few of its pros.

Arlo Security Camera Pros

  • Wireless
  • Automatic night vision
  • Free cloud storage (up to 1GB) for up to 7 days
  • Mobile monitoring with Arlo app (iOS, Android)
  • Easy DIY installation and setup
  • Waterproof IR65 rating for outdoor use

What is Arlo Camera Offline Mode?

There are some factors which make Arlo device is offline. Take a note at the below-listed points and know ‘how to fix Arlo Offline’ issue.

Arlo offline after the power outage: – If you are Arlo customers, then you might have aware of this issue. This issue usually occurs in the area where you have some electricity issue. The issue can be easily fixed through the help of Arlo Customer Service.

Arlo Offline troubleshooting

In order to troubleshoot this issue, one needs to check a few things and this issue will resolve within a few minutes.

Arlo Camera Base Station Offline

Arlo camera comes with a base station which is connected to your router. It is a middle device between your camera and the router. It works as a medium and passes video from Arlo to the internet. If your Arlo base station offline and you are looking to fix it, then get in touch with the Arlo Support team.

Reasons Behind Arlo Camera Offline Issue

Have a look at some of the major reasons behind the issue and try to fix it.

  • It could be due to the weak signal from the internet provided by ISP
  • Failure of getting the base station connected online
  • Due to the wrong or incorrect configurations.
  • Due to the sluggish internet connection.
  • Failure to detect the Arlo on the vicinity.
  • The base station is not connected to the Internet (light is amber)

Fix Arlo Base Station Offline Issue

Check your Ethernet Cable: – Make sure that your Ethernet cable is perfectly connected to the back of your base station of the router or not? If it is not connected then connect it properly.

Put On/ Off Your Base Station: – Plug out the power adapter from the outlet and reconnect your power adapter to the outlet. Wait a few minutes and let it connect to the base station. If the power LED blinks to light solid green, it means that the base station is connected to the internet.

Check your Power Adapter: – You must check if the power adapter is securely connected or not.

Fix Arlo Offline Issue by Power Cycle Method

Apply this method and make your Arlo camera run properly.

  • Turn off your Home Router.
  • After that, turn off your Arlo base station and Arlo security camera.
  • Now, wait for 5 minutes and turn on your home router for a few minutes
  • Now, turn on your Arlo Camera Base Station and wait for 2 minutes more.
  • Finally turn on Arlo Security Camera and insert the batteries if removed.

Give it 5 minutes more and check if the issue has been fixed or it still persists. If it still persists then Reset Arlo base station.

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To know more details about the Arlo Camera Base Station, go to the website

 
Summary
How To Fix, Arlo Base Station Offline-Arlo Camera Troubleshooting
Article Name
How To Fix, Arlo Base Station Offline-Arlo Camera Troubleshooting
Description
This article is about to fix the issue related to connectivity of Arlo base station. Read this article and fix issue if your base station not working properly.
Author
Publisher Name
247arlosupport
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